Privacy Policy

Last Updated: 16 February 2026

When you use Denlivo's website and services, we collect and process certain personal information. This privacy policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you contact us or enroll in our courses, we collect:

• Name and contact information (email address, phone number)
• Payment information when you purchase courses
• Course progress and completion data
• Communication records when you contact us
• Technical information about how you access our website (IP address, browser type, device information)

How We Use Your Information

When we process your personal data, we use it to:

• Provide access to course materials and training content
• Communicate with you about courses, updates, and support
• Process payments and maintain enrollment records
• Improve our website and educational services
• Comply with legal obligations under Chilean law

Data Storage and Security

When you provide personal information, we store it securely using industry-standard security measures. Your data is stored on servers located in Chile and is protected against unauthorized access, alteration, or disclosure.

Sharing Your Information

When we share your data, we only do so in limited circumstances:

• With payment processors to handle course enrollment fees
• With service providers who help us deliver online courses
• When required by Chilean law or legal process
• With your explicit consent for other purposes

We do not sell your personal information to third parties.

Your Rights

When it comes to your personal data, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to certain types of data processing
• Withdraw consent for data processing where applicable

To exercise these rights, contact us at info@denlivo.com.

Cookies and Tracking

When you visit our website, we use cookies and similar technologies. See our Cookie Policy for detailed information about what cookies we use and how to manage your preferences.

Data Retention

When you complete courses or end your relationship with us, we retain your personal data only as long as necessary for legitimate business purposes or as required by Chilean law. Course completion records are maintained for seven years.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

When we update this privacy policy, we will post the revised version on this page with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

When you have questions about this privacy policy or how we handle your personal data, contact us at:

Denlivo
Lima 360, Departamento 58
Antofagasta, Chile
Email: info@denlivo.com
Phone: +56 55 254 6874